Difference between Warranty and Guarantee
When you buy a product, you want to make sure it will last. And if something goes wrong with that product, you want to be able to get it fixed. That’s where warranties and guarantees come in.
While they sound similar, warranties and guarantees are actually very different.
The main difference between warranty and guarantee is that warranty is a promise of future performance, while guarantee is a promise that something will not happen.
Before we move to the differences, let’s understand what are Warranty and Guarantee:
- Warranty: A warranty is an agreement or promise between two parties that something will be covered in the event of a defect or malfunction. It is legally binding since it is part of your contract with the seller.
- Guarantee: A guarantee is an assurance that something will be covered by a third party company if it fails to perform as expected.
Now, let’s move to Warranty vs Guarantee:
Major differences between Warranty and Guarantee
|Warranty is an agreement between you and a manufacturer or retailer, who promises to replace or repair your product if it breaks within a certain time period. Most warranties last for one year from the date of purchase.||Guarantee is more of a moral obligation than anything else — it’s an assurance that the company will stand behind their products, even when they break after the warranty period has expired. Most companies offer guarantees because they believe in their product and want customers to be satisfied with it beyond just one year.|
|Warranties can be written or implied, but the most common form of warranty is an express warranty, which is written in the product’s accompanying documentation or packaging.||Guarantee differs from warranty in that it does not have to be written down anywhere—it can be granted orally as well as in writing.|
|Warrants come with a list of exclusions that state what is not covered under the warranty (for example: water damage).||Guarantees usually don’t include this information but instead focus on the rights you have after purchasing the product (for example: 30 days to return it).|
|Warrants generally cover defects that occur in materials or workmanship, as well as malfunctions caused by third-party software or viruses.||Guarantees do not cover these issues, but may cover problems arising from normal wear and tear over time.|
|Authorized service centers can provide warranty services; however, these services may not be available in all countries or regions covered by a warranty.||Guarantee can be provided by an authorized service center or directly from the manufacturer.|
Note that sometimes, the question might also be asked as “distinguish between Warranty and Guarantee”.
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In conclusion, it is important to remember that a warranty and a guarantee are not the same thing.
A warranty is a guarantee that the product you purchased will meet certain standards. A guarantee is a promise from the seller that they will replace or repair your product if it does not work as expected.
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